Skills & Competencies for Deli Counter Manager

Deli Counter Manager job profile

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JOB SUMMARY for Deli Counter Manager

Oversees operations and staffing for the deli department within a grocery store.

JOB RESPONSIBILITIES for Deli Counter Manager

Manages deli product and merchandise sales functions, suggests changes to inventory and pricing, and purchases supplies when needed. Monitors quality of goods and service. Responsible for department staff training, assignments, and scheduling.

Deli Counter Manager SALARY RANGE

BASE 50%
$51,502
TOTAL 50%
$53,827
Job Level
S01
Job Code
SM15000380
Education/Degree
High School Diploma or Technical Certificate
Reports To
Head of a Unit/Department

Deli Counter Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Deli Counter Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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8 hard skills or competencies (industry competencies) for Deli Counter Manager

1 Industry Competency – FDA Food Code Compliance
Proficiency Level -2
Skill definition-Maintaining adherence to FDA guidelines and regulations to reduce the likelihood of foodborne diseases and promote public health.
Level 1 Behaviors
(General Familiarity)
Identifies how FDA codes and regulations have evolved and improved the safety of food preparation facilities.
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Level 2 Behaviors
(Light Experience)
Tracks temperature logs, cleaning schedules, employee training records, and additional food safety records.
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Level 3 Behaviors
(Moderate Experience)
Interacts with regulatory authorities during audits and inspections to address any identified issues.
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Level 4 Behaviors
(Extensive Experience)
Resolves identified process flaws to address non-compliance issues with FDA food codes.
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Level 5 Behaviors
(Mastery)
Promotes FDA regulations, best practices, and technologies to ensure operations' legitimacy.
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2 Industry Competency – Food Quality Assurance
Proficiency Level -2
Skill definition-Maintaining the desired level of quality during food handling and preparation to prevent defects, ensure safety, and meet customer expectations.
Level 1 Behaviors
(General Familiarity)
Lists the tools, software, and systems utilized when tracking and maintaining product quality.
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Level 2 Behaviors
(Light Experience)
Selects appropriate process control techniques, such as visual inspections, to monitor critical quality parameters.
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Level 3 Behaviors
(Moderate Experience)
Participates in conducting risk assessments to support the robustness of quality assurance programs.
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Level 4 Behaviors
(Extensive Experience)
Evaluates improvement proposals, analyzes data, and coordinates audits to enhance quality systems.
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Level 5 Behaviors
(Mastery)
Promotes a food safety-aware environment by educating on common hazards and control methods to prevent occurrences.
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3 Deli Counter Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Deli Counter Manager
Proficiency Level - 4
5 Competency for - Deli Counter Manager
Proficiency Level - 5

3 general skills or competencies (Job family competencies) for Deli Counter Manager

1 Job Family Competencies – Customer Satisfaction
Proficiency Level -2
Skill definition-Collecting, analyzing, and measuring satisfaction levels of customers to improve our business's service and products.
Level 1 Behaviors
(General Familiarity)
Explains the importance of customer satisfaction to a business.
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Level 2 Behaviors
(Light Experience)
Identifies and reports issues promptly to ensure quick resolution and customer satisfaction.
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Level 3 Behaviors
(Moderate Experience)
Negotiates issues directly with the customer to maximize customer satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Recommends plans to enhance the current process in increasing customer satisfaction efficiencies.
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Level 5 Behaviors
(Mastery)
Fosters maintains effective business-to-customer relationships to meet and exceed customer expectations.
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2 Job Family Competencies – Promotion
Proficiency Level -2
Skill definition-Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Level 1 Behaviors
(General Familiarity)
Lists the basic techniques used in executing promotion in the marketing sector.
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Level 2 Behaviors
(Light Experience)
Shows potential customers how a product or service works.
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Level 3 Behaviors
(Moderate Experience)
Implements promotional activities in accordance with the set budget.
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Level 4 Behaviors
(Extensive Experience)
Manages various promotional initiatives such as direct marketing and sales promotion.
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Level 5 Behaviors
(Mastery)
Establishes a metric system to evaluate the effectiveness of major promotional efforts.
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3 Deli Counter Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Deli Counter Manager
Proficiency Level - 4
5 Competency for - Deli Counter Manager
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Deli Counter Manager

1 Core Competencies – Financial Acumen
Proficiency Level -2
Skill definition-Obtaining financial information and applying financial understanding to foster sound judgment and correct business decisions.
Level 1 Behaviors
(General Familiarity)
Lists and explains the roles of major financial reports.
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Level 2 Behaviors
(Light Experience)
Communicates financial information and movements effectively to senior management.
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Level 3 Behaviors
(Moderate Experience)
Reconciles figures during budgeting period and identifies variances that require immediate action.
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Level 4 Behaviors
(Extensive Experience)
Oversees all aspects of our business's monetary transactions and economic value to promote financial stability.
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Level 5 Behaviors
(Mastery)
Monitors our business's overall performance and adjusts the allocation of finances based on progress against goals.
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2 Core Competencies – Planning and Organizing
Proficiency Level -2
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Explains the importance of planning and organization in building a good working environment.
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Level 2 Behaviors
(Light Experience)
Identifies key implications of ineffective planning and organization that affects decision-making.
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Level 3 Behaviors
(Moderate Experience)
Leverages key performance indicators to measure progress completion against performance metrics.
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Level 4 Behaviors
(Extensive Experience)
Manages the planning and sequencing of activities to create well-planned schedules and achieve goals on time.
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Level 5 Behaviors
(Mastery)
Establishes standards for planning and organization processes to align efforts with business goals.
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3 Deli Counter Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Deli Counter Manager
Proficiency Level - 4
5 Competency for - Deli Counter Manager
Proficiency Level - 5

Summary of Deli Counter Manager skills and competencies

There are 8 hard skills for Deli Counter Manager, FDA Food Code Compliance, Food Quality Assurance, Retail Industry, etc.
3 general skills for Deli Counter Manager, Customer Satisfaction, Promotion, Inventory Management.
9 soft skills for Deli Counter Manager, Financial Acumen, Planning and Organizing, Coordination, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Deli Counter Manager, he or she needs to be proficient in Financial Acumen, be proficient in Planning and Organizing, and be proficient in Coordination.

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